SHIPPING AND RETURNS
SHIPPING POLICY
At African AU Imports, we offer shipping across Australia and internationally with competitive rates. We take extra care in packaging your orders to ensure they arrive in perfect condition.
We offer free shipping on orders over $100 within Australia. For international orders, shipping costs will be calculated at checkout based on the weight of your order and destination country. Please note that international customers are responsible for any customs or import duties imposed by their country.
If you have any questions or concerns about shipping, please don't hesitate to contact us.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase from African AU Imports. If for any reason you are not happy with your order, we offer returns and exchanges within 14 days of delivery.
To be eligible for a return or exchange, your item must be in its original condition with tags attached. Please contact us before returning any items and we will provide you with instructions on how to do so. Please note that shipping costs for returns and exchanges are the responsibility of the customer.
If you have any questions or concerns about our return or exchange policy, please don't hesitate to contact us.